The best city hotels are urban sanctuaries, plush oases where you can recharge after a busy day exploring. But to be truly great, it takes more than just a comfortable bed and a well-appointed lobby. Many of the properties on this list — spanning the globe from Tokyo to Dublin — have one thing in common: fabulous staff that go out of their way to make your stay enjoyable.

Our member favorites include hotels in some of the world’s most cosmopolitan destinations. While the United States makes a strong showing with winners in Chicago, New York and Los Angeles, it’s no surprise that the City of Lights shines brightest, with three Parisian properties in the top 10. Aman, most famous for its hideaways in the countryside, also makes an impressively strong showing on this list.

1. Aman Tokyo
Tokyo, Japan

Occupying the top six floors of Tokyo’s Otemachi Tower, this hotel is one of the most striking urban properties in Asia. Members especially loved the “spectacular views of the Imperial Palace,” the “modern design” and the “perfect location.” Multiple entries mentioned the “excellent service,” with one declaring, “the service at the Aman is second to none.”