Membership Fees, Payments and Automatic Renewals
You acknowledge and agree that by ordering from us, you are signing up for a membership with us. You agree to pay all applicable membership fees made known to you when you order your membership (“membership Fees”). We may use a third-party payment vendor (“Third-Party Payment Vendor”) to process your payment of Membership Fees. You warrant and represent that you are the valid owner or an authorized user of the credit card or other payment card to such Third-Party Payment Vendor, and that all information you provide is accurate.
It is important to note that when you sign up with us, your membership will automatically renew until you cancel it. All Andrew Harper memberships automatically renew at the end of the term. To cancel auto-renew payments, turn off this feature within the account details section of the “My Membership” page on the website or contact us at least 72 hours prior to payment.
You may cancel at any time by notifying us in writing no later than thirty days before your next renewal period begins, and the cancellation will take effect the following month. Sufficiently in advance of the end of each annual membership period, we will send you a reminder e-mail informing you that your next membership is about to renew. If you do not cancel, and the auto-renew option is active, your membership will renew and applicable membership Fees will be charged to your credit card.
Your right to use our service is conditional upon our receipt of payment of membership Fees. If payment cannot be charged to your credit card or if a charge is refunded for any reason, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Terms of Service and all our obligations hereunder. We reserve the right to change any of the fees that we charge, including Membership Fees, or to institute new or additional fees, at any time upon notice to you.
Prices and Payment Terms
(a) Prices for membership are posted on our Website and are also displayed below. All prices, discounts, and promotions posted on this Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices may not include taxes or charges for shipping and handling, to the extent applicable. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer promotions from time to time on the Website and through other forms of communication that may affect pricing and that are governed by terms and conditions separate from these Terms of Service. If there is a conflict between the terms for a promotion and these Terms of Service, the promotion terms will govern.
(c) The following terms may be used by us to communicate pricing information:
(i) “Digital Membership” is available for a one-year period for $250 USD paid at the time of purchase.
(ii) “Print plus Digital Membership” is available for a one-year period for $395 USD paid at the time of purchase, plus additional charges applied for international shipping.
(d) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept all major credit and debit cards for all purchases. You represent and warrant that (i) the credit or debit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit or debit card for the purchase, (iii) charges incurred by you will be honored by your credit or debit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.
(e) Returns and Refunds. Except for any products designated on the Website as final sale or non-returnable, we will accept a return of the products for a pro-rata refund of your purchase price. To return products, you must call (866) 831-4314 (8:30 a.m. to 5:30 p.m. CT, Monday through Friday) or email our Member Services team at MemberServices@AndrewHarper.com before shipping your product, if any, back to us. Refunds are processed within approximately five business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Website. We offer no refunds on any products designated on this Website as non-returnable.
Membership Gift Purchases
Offers and promotions may apply to membership gift purchases throughout the year and are subject to change at any time. See promotion for details. Terms and conditions for current offers will apply and can be requested from Member Services.
(a) For “Print + Digital” or “Digital” gift memberships processed after November 1, 2021, both the purchasing member and the gifted member will receive an auction credit valid towards new and eligible purchases only and other conditions may apply.
(b) “Purchasing” member and “gifted” member may not be the same person or live in the same household.
(c) To use the credit, the purchase and the trip must be made through Andrew Harper and the credit must be redeemed within one (1) year (365 days) of membership purchase.
(d) The credit will be applied towards qualifying auction packages sold on the Andrew Harper auction webpage.
(e) Credits accrued in separate accounts cannot be applied to the same purchase.
(f) Andrew Harper membership must be current and active at time of purchase and the date of travel.
Offers and promotions may apply to membership referrals throughout the year and are subject to change at any time. See promotion for details. Terms and conditions for current offers will apply and can be requested from Member Services.
(a) Active Andrew Harper members who refer a new member to join will be rewarded auction credits to use towards Andrew Harper auctions. Refer to offer or contact Member Services for details.
(b) Referral (new) membership much be processed after November 1, 2021 to be eligible.
(c) Referral (new) membership must not have had a previous Andrew Harper membership.
(d) Auction credits expire one (1) year (365 days) after referred membership is processed.
Andrew Harper’s Travel office
Each trip is unique as is the deposit, cancellation, general booking terms and other conditions and policies that may vary significantly depending on where, when and how you are traveling. While planning your trip the Travel Office will share all pertinent information and will answer any questions and concerns.
Contact us for more information and to start planning your next trip:
Tel.: 1-800-375-4685 (8:30 a.m. to 5:30 p.m. CT, Monday through Friday)
Andrew Harper’s Wine Concierge
By submitting an order to Porthos Wine Ventures, Inc. you are also submitting that you are 21 years of age and legally able to purchase and consume alcoholic beverages. Wines may be delivered to persons of 21 years of age or older only. You will be asked to provide positive ID by the shipper or carrier. Porthos is not responsible for the return of shipments due to lack of positive ID, and return shipping charges are your responsibility. All wine is sold in the State of California, and the title passes to the buyer in California. PORTHOS makes no representation to the legal rights of anyone to ship or import wine into any state outside of California. By placing an order with Porthos, you are stating to Porthos that you are in compliance with your local laws governing alcoholic beverages.
For any questions or concerns please contact Member Services:
Tel.: 1-866-831-4314 (8:30 a.m. to 5:30 p.m. CT, Monday through Friday)